top of page
Barre-background.png

Redefining Customer Success for the Next Wave of AI-Enabled Growth

We help time-strapped founders build and optimise their post-sales operations with AI so they can focus on growing their business.

Trusted By Some Of The World's Largest Companies

How We Work

We define a modern Customer Success strategy tailored to your business, identify AI use cases, and give your team a roadmap they can actually use.

What to Expect

We map your retention risks, AI opportunities, and operational gaps, then hand you a prioritised plan you can act on immediately.

Why Us?

We combine deep Customer Success expertise and real AI experience, so businesses can scale smarter, retain better, and grow faster.

image (3)_edited.png

WHO ARE WE?...

A senior team with 60+ years of CS experience and 15+ years in AI, bringing practical solutions to post-sale complexity.
Find out more here

Ballet Practice

We partner with organisations to work on four core areas of their post-sales function, allowing them to grow, develop and expand their business

Onboarding

Accelerate time-to-value with structured, scalable onboarding processes that reduce friction and increase early adoption

Risk Mitigation

Proactively identify churn risks and develop strategies and systems to retain at-risk accounts before it's too late.

Proving Value

Help your customers quantify success through better goal alignment, value storytelling, and adoption insights.

Renewals

Turn your renewal motion into a revenue engine with robust workflows, accountability, and CS-to-sales collaboration.

Sign up to our newsletter

bottom of page