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ABOUT US

At Barre Consulting, we take inspiration from barre workouts, where strength, flexibility, and endurance come together to create lasting results. While none of us are ballerinas, we are a team of four seasoned pros who know how to balance structure with adaptability in fast-moving environments.

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With over 60 years of combined experience in Customer Success and more than 15 years working in and around AI, we help SaaS companies build smarter post-sale strategies that scale. We’ve seen firsthand what works, what breaks, and what customers really care about.

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Customer Success isn’t a one-size-fits-all function, and AI isn’t a silver bullet. That’s why we combine proven CS methodologies with intelligent planning to simplify the complex, automate the repetitive, and help companies deliver value without the overhead of a full internal team.

We help you scale your post-sale function with clarity, confidence, and purpose.

THE TEAM

We’re a small senior team with a wide range of experience, shaped by years in the field, not just theory.

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So what have we done?​​​

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  • Built CS functions from scratch
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  • Managed global enterprise and high-growth SaaS accounts
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  • Led onboarding, retention, and renewal programs
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  • Worked across Martech, CDPs, and AI
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  • Solved real customer problems at every growth stage
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  • Helped turn churn risk into long-term loyalty

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We bring an operator mindset, practical strategy, and clear communication to every engagement. You don’t get a deck and a handoff. You get trusted experts who work with your team, speak your language, and leave you with a plan that sticks.

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We raise the Barre by doing the work we wish someone had done with us.

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